Privacy Policy - Kent USA Indonesia

KENT CNC PRIVACY STATEMENT

Kent CNC, Division of Kent Industrial USA, Inc. respects your privacy and is committed to protecting your privacy online. While information is the foundation of our ability to provide exceptional customer service, our most important asset is our customers’ trust. That is why keeping customer information safeguarded is a top priority at Kent CNC. The information received from you is regarded and treated as confidential business information for use only by Kent CNC and premium dealers. We provide information to our Kent CNC premium dealers in order to provide a timelier response to your needs locally. But at no time will information be shared with third parties or anyone outside the Kent CNC organization.

Please read our complete privacy statement below so that you understand how information is used and the measures we take to protect your personal information.

- What information does Kent CNC collect?
  Kent CNC does not collect personally identifying information about any Kent CNC website visitor except when it is knowingly provided by the individual. You can choose not to provide certain information, but then we may not be able to help with your request or problem. Kent CNC collects the following information: name, company name, address, country, phone number, e-mail address, types of machines intended to purchase, urgency of purchase, comments and questions as well as serial numbers and models of Kent CNC machines. You always have the option not to provide the information we request. Some of the required fields may include your name, e-mail address and country. The information gathered in the online questionnaires helps us determine who our customer base is and what your needs are. By compiling this data we can work to improve customer experiences with the company.
- Which departments at Kent CNC collect information?
  The following departments at Kent CNC collect information: Sales, Service, distributors, and marketing.
- How does Kent CNC use the information?
  Kent CNC uses the information our website visitors provide to answer questions, fill requests, provide literature, and market Kent CNC products and services. By contacting us, you agree that any information or comments you provide may be shared between Kent CNC, its affiliated companies and dealers, and it maybe used, without restriction, to process customer orders and improve or market our products and services.
- Who does Kent CNC share information with?
  Kent CNC shares the information with its distributors and departments at the company headquarters. No other companies or third parties will receive information. Information submitted by you is used only for the intended purpose stated at the time the information is collected. You may receive updates about Kent CNC products and services via surface mail and e-mail. You can unsubscribe by contacting Kent CNC at webmaster@kentusa.com. Information is not shared with other parties for secondary or unrelated purposes. To further protect your privacy, employee access to information is restricted. Only selected employees with an absolute need to use that information, in order to better serve you, are able to view any details submitted. We take steps to make all information received from you online as secure as possible against unauthorized access and use. We will always maintain control over the confidentiality of our customer information.
- What types of security procedures are in place?
  We temporarily store customer information on our onsite server, in a secure database here at Kent CNC.
- How can users correct any inaccuracies in their information?
  You can easily change any of the information you have submitted by contacting us at webmaster@kentusa.com. You can also permanently remove your information from the Kent CNC database by contacting webmaster@kentusa.com.

We do revise and update our privacy practices from time to time and we reserve the right to do so without any notice. Please visit this page, at least once every thirty days, to review our then-current privacy practices because they are binding on you. All updates will be published at this site. You may direct any privacy policy questions to webmaster@kentusa.com.

* This privacy policy was last modified on January 4th, 2016.